88zhibo Privacy Policy — How We Protect Your Personal Data
This Privacy Policy explains how 88zhibo collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding your privacy at every stage of your use of this platform. By using 88zhibo's services, you agree to the practices described in this policy.
Effective Date: 1 January 2026 | Version: 2.0
Information We Collect
Account Information
When you register an account with 88zhibo, we collect the information you provide directly, including your full name, date of birth, email address, mobile number, and encrypted password. This information is required to verify your identity, process transactions, and meet the platform's compliance requirements.
Device & Browser Information
We automatically collect technical information when you access the platform, including IP address, browser type, operating system, device model, screen resolution, and session data. This information is used to detect unauthorised access attempts, ensure platform compatibility, and improve the overall user experience.
Payment Information in MYR
To process deposits and withdrawals in Malaysian Ringgit (MYR), we retain necessary details such as your bank account holder name and registered account number. We do not store credit or debit card details directly — payments are handled through authorised payment providers such as DuitNow and FPX, each with their own security standards.
Platform Usage Data
We log platform activity including betting history, games played, active session duration, and actions taken within your account. This data is used for risk control, bonus verification, customer support, and service improvement.
Purpose of Data Use
88zhibo uses collected information solely for legitimate purposes directly related to platform operations. The primary purposes are as follows:
- Identity verification and account security — ensuring only the legitimate account owner can access the account.
- Financial transaction processing — processing MYR deposits and withdrawals quickly and accurately.
- Legal compliance — meeting reporting and compliance requirements mandated by the relevant authorities in Malaysia.
- Fraud and risk control — detecting and preventing suspicious activity that could harm other users or compromise the integrity of the platform.
- Customer Support — enabling the 88zhibo support team to provide accurate and effective assistance.
- Service communications — sending important notifications related to your account, transactions, and policy updates. We do not send marketing communications without your consent.
- Platform improvements — analysing usage patterns to improve the platform's design, performance, and content.
We do not use your personal information for any purpose beyond those stated above without first obtaining your separate consent.
Cookies & Session Tracking
88zhibo uses cookies and similar session-tracking technologies to enhance your experience and keep your login secure. We use three types of cookies:
- Essential session cookies — required to keep you logged in during an active session and to ensure security features work correctly. These cookies cannot be disabled without affecting core platform functionality.
- Performance cookies — collecting anonymised data on how users interact with the platform (e.g. most visited pages, page load times) for technical improvement purposes.
- Preference cookies — saving user preferences such as display language and odds settings to provide a more comfortable experience on future visits.
You can manage your cookie settings through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the 88zhibo platform.
Data Storage, Security & Sharing
Security & Storage
All 88zhibo user data is stored in a secured server environment protected by SSL encryption and strict access controls. We follow industry-standard security protocols to safeguard data against unauthorised access, loss, or damage. Data that is no longer needed for operational or legal compliance purposes will be securely deleted in accordance with our data management schedule.
Third-Party Sharing
88zhibo does not sell, rent, or distribute users' personal information to third parties for marketing purposes. Data sharing is limited strictly to the following situations:
- Licensed payment providers (DuitNow, FPX) that require minimum information to process your transactions.
- Malaysian government authorities or regulatory bodies where required by law or a valid court order.
- Technical service providers involved in platform infrastructure operations, bound by strict confidentiality agreements.
In all of the above sharing situations, only the minimum necessary information will be shared, and the receiving parties are bound by equivalent confidentiality obligations.
User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As an 88zhibo user, you have the following rights regarding your personal data:
- Access rights — you may request a copy of the personal information we hold about you at any time.
- Right to rectification — if any information we hold is inaccurate or out of date, you can request a correction through your account dashboard or by contacting customer support.
- Right to erasure — you may request deletion of your account and associated personal data, subject to minimum record retention requirements for legal compliance and financial auditing.
- Right to restrict processing — you may request that we restrict the processing of your data under certain mutually agreed circumstances.
Changes to This Privacy Policy
88zhibo reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or platform developments. The latest version will always be available on this page with an updated effective date. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
Contact Us for Privacy Inquiries
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact the 88zhibo support team via live chat, available around the clock, or by email at [email protected]. We will respond to all privacy enquiries within three (3) business days.
Your Privacy, Our Priority
You can reach 88zhibo support at any time with questions about your data. For more information about the platform or to get started, visit our FAQ section or register an account today.